Families and children's social care

Our families and children's services are dedicated to making sure every child in Wiltshire gets the best possible start in life.

Families and Children are at the centre of everything we do. We are ambitious for them, for our staff, for ourselves and share a determination to see all Wiltshire families thrive.

We are undertaking an ambitious programme to transform the way our families and children’s services are accessed and are delivered. Taking a whole-system approach with corporate partners, staff, children, young people and their families we have streamlined and improved the way we work. We promote multi-agency integration and enabling us to be more efficient in the delivery of our services and more effective at helping families and children achieve positive outcomes.

As part of our shared practice framework our vision is to empower professionals to maximise the time spent with families, providing early support to prevent escalation and ensuring that our children thrive in their own communities.

We are driven by a strong culture of learning and a determination to improve the life chances and outcomes of the children we serve.

Latest news

 

Wiltshire Council in successful bid to deliver Staying Close programme

Wiltshire is launching a new Family Drug and Alcohol Court

Social Worker shortlisted for national award

Young people celebrated at Star Awards ceremony

Schools praise benefits of pioneering scheme to help safeguard Wiltshire children

Dads Matter Too - new programme to support early parenthood

Young people take up roles as first Wiltshire Youth Council event takes place

Independent report praises Wiltshire Council for providing the right support at the right time for care leavers

Our Identity

If you would like any information on our social care roles within Families and Children's Services please contact Sarah Fraser on

 

call: 01225 713164

email: 

sarah.fraser@wiltshire.gov.uk  

What are we doing for our social workers?

 

We have invested in social work staff across the service supporting the delivery of manageable caseloads, and the effective recruitment and development of staff and leaders. Our strong workforce development programme promotes continuous development for all staff, with a focus on improving practice and outcomes for children.

We also offer:

  • A hybrid working model, so you will also have more opportunities to work remotely from home or across the county.
  • A range of roles including full time, part time and compressed 9- day fortnight hours.
  • Generous annual leave entitlement, starting at 25 days holiday plus bank holidays, rising to 30 after 5 years’ service, as well as the option to purchase an additional 20 days.
  • Access to wide wellbeing support service available for practitioners which includes a brand-new support service to reduce the likelihood of secondary trauma in our staff
  • Multi-disciplinary team support including key workers who will co-work some cases with you as well as access to administrative services to free you up to focus on spending time with families.
  • An attractive rewards package with an excellent range of discounted products and services with national and local retailers via our Wiltshire Rewards scheme
  • Excellent local government pension scheme.
  • The opportunity to work for a forward-thinking council with a strong focus on staff engagement.
  • Light, spacious and modern working environments allowing flexibility to work at any of our hubs where you will have access to free, priority parking.
Support and safeguarding MASH (Multi-agency safeguarding hub) Care and placement 0-25yr SEND service Youth Offending Team

The Support and Safeguarding service consists of five teams, within four hub areas (north, south, east and two in the west).  Work is passed to these teams direct from the Multi Agency Safeguarding Hub (MASH). 

Staff in these teams will work from single assessment under S17 and S47, through to adoption, ensuring families have one social worker to support them through their journey. 

Our Family Key Workers, work with families at a complex common assessment framework (CAF) level and to co-work cases with social workers that require more intensive parenting support. 

We have a focus on prevention and earlier intervention with our families.  We’re also working towards a model of multi disciplinary teams, with the inclusion of domestic abuse workers within our teams. 

Based within our support and safeguarding service, the multi agency safeguarding hub (MASH) has a good reputation following a positive joint targeted area inspection (JTAI) in December 2016.

There are strong relationships with all partner agencies.  Police, health, education, domestic abuse, substance misuse and child and adolescent mental health service (CAMHS) are co-located partners within the MASH.  There are also a number of virtual partners including probation, army welfare service and adult mental health to name a few.  The MASH is our front door for all referrals in relation to children, including those with special educational needs and disability (SEND).  We’re in the second phase of families and children’s transformation and will be working to further develop the function of the front door, to include a stronger focus on early help and prevention.  Staff within the MASH make a decision about level of risk and need, alongside who can best support the family.  Further work required is then passed on to the most appropriate professional to take forward.

The care and placement service (CPS) is responsible for providing effective strategies and services to improve the life chances and outcomes of looked after children - ensuring we meet the needs of the most vulnerable children in Wiltshire.

Children in care teams operate from two locations in the county, providing social work support to children who are in care and to those leaving care. There is a key focus on fostering services, this service provides the recruitment, assessment and support of in-house foster carers.

Developing services and educational support to looked after children through the work of the virtual school is an essential part of the work to improve opportunities for these vulnerable children

The special educational needs and disabilities service (SEND) is responsible for driving change and transforming services for children and young people - ensuring that they and their families can lead the inclusive and fulfilling lives that they deserve. The teams provide high-quality, co-ordinated child and family-centred services, responding to needs by promoting early intervention, prevention and social inclusion, and offering access to services close to home.

Wiltshire's youth offending team (YOT) manage all young people who have offended age 10-17, including those on statutory court orders and out of court disposals.  The YOTs role is to provide effective support to young people, their families, victims of youth crime and the wider community.  We work with children and young people who are involved in offending behaviour and offer a service to all victims where young people have been convicted of a crime against them or where suitability for a youth conditional caution is being assessed.  Wiltshire YOT works with a clear focus upon public protection, restorative justice, working with victims, building strengths and reducing offending (and the risks associated with offending). Working in partnership plays a crucial role in supporting the work of the YOT and we work closely with children’s social care, SEND, and police. 

The YOT sits within Wiltshire Council’s operational children and families Service.  The YOT is a partnership, and benefits from the deployment of dedicated secondees including police, probation and education welfare staff.  Alongside Youth Justice Workers and qualified YOT case managers (social workers and probation officers) the team work together to tackle youth crime in Wiltshire.  The YOT has a dedicated pathway into CAMHS (child and adolescent and mental health services).

Support and safeguarding

The Support and Safeguarding service consists of five teams, within four hub areas (north, south, east and two in the west).  Work is passed to these teams direct from the Multi Agency Safeguarding Hub (MASH). 

Staff in these teams will work from single assessment under S17 and S47, through to adoption, ensuring families have one social worker to support them through their journey. 

Our Family Key Workers, work with families at a complex common assessment framework (CAF) level and to co-work cases with social workers that require more intensive parenting support. 

We have a focus on prevention and earlier intervention with our families.  We’re also working towards a model of multi disciplinary teams, with the inclusion of domestic abuse workers within our teams. 

MASH (Multi-agency safeguarding hub)

Based within our support and safeguarding service, the multi agency safeguarding hub (MASH) has a good reputation following a positive joint targeted area inspection (JTAI) in December 2016.

There are strong relationships with all partner agencies.  Police, health, education, domestic abuse, substance misuse and child and adolescent mental health service (CAMHS) are co-located partners within the MASH.  There are also a number of virtual partners including probation, army welfare service and adult mental health to name a few.  The MASH is our front door for all referrals in relation to children, including those with special educational needs and disability (SEND).  We’re in the second phase of families and children’s transformation and will be working to further develop the function of the front door, to include a stronger focus on early help and prevention.  Staff within the MASH make a decision about level of risk and need, alongside who can best support the family.  Further work required is then passed on to the most appropriate professional to take forward.

Care and placement

The care and placement service (CPS) is responsible for providing effective strategies and services to improve the life chances and outcomes of looked after children - ensuring we meet the needs of the most vulnerable children in Wiltshire.

Children in care teams operate from two locations in the county, providing social work support to children who are in care and to those leaving care. There is a key focus on fostering services, this service provides the recruitment, assessment and support of in-house foster carers.

Developing services and educational support to looked after children through the work of the virtual school is an essential part of the work to improve opportunities for these vulnerable children

0-25yr SEND service

The special educational needs and disabilities service (SEND) is responsible for driving change and transforming services for children and young people - ensuring that they and their families can lead the inclusive and fulfilling lives that they deserve. The teams provide high-quality, co-ordinated child and family-centred services, responding to needs by promoting early intervention, prevention and social inclusion, and offering access to services close to home.

Youth Offending Team

Wiltshire's youth offending team (YOT) manage all young people who have offended age 10-17, including those on statutory court orders and out of court disposals.  The YOTs role is to provide effective support to young people, their families, victims of youth crime and the wider community.  We work with children and young people who are involved in offending behaviour and offer a service to all victims where young people have been convicted of a crime against them or where suitability for a youth conditional caution is being assessed.  Wiltshire YOT works with a clear focus upon public protection, restorative justice, working with victims, building strengths and reducing offending (and the risks associated with offending). Working in partnership plays a crucial role in supporting the work of the YOT and we work closely with children’s social care, SEND, and police. 

The YOT sits within Wiltshire Council’s operational children and families Service.  The YOT is a partnership, and benefits from the deployment of dedicated secondees including police, probation and education welfare staff.  Alongside Youth Justice Workers and qualified YOT case managers (social workers and probation officers) the team work together to tackle youth crime in Wiltshire.  The YOT has a dedicated pathway into CAMHS (child and adolescent and mental health services).

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